Refund policy

• No Returns Policy: Once an order is successfully placed and payment is made, we do not entertain returns. Customers are requested to place orders only if they agree to this term.

• Non-Returnable Products: Any opened product is non-returnable. Ensure you are satisfied with the product before opening the package.

• Exceptions for Exchanges: We will only accept exchanges under the following conditions:

  • Products received are damaged or defective.

  • The buyer informs us within 48 hours of receipt.

Exchange Process:

• Exchanges will be processed once the returned product is received and inspected by us.

• Return shipments must be sent to:

  • +91  8690661663
    

  • Business Hours: 10:00 AM to 06:00 PM

   

Refunds

• Cancellation and Refunds: Orders cannot be canceled or refunded once processed.

• Store Credit Refunds: Refunds will only be issued in the form of store credit under these circumstances:

  • If the order is not delivered within 30 days due to Vaasva inability to ship.

  • If the shipping location is unserviceable by our courier partners.

• No Refund for Damaged Products: Damaged products will only be exchanged as per our exchange policy.

Refund Exclusions: Refunds will not be issued in the following cases:

• Incorrect or insufficient address provided by the customer.

• Non-availability of the recipient at the provided address.

• Refusal to accept the product upon delivery.

• Customer dissatisfaction after product delivery.

• Force majeure events.

• Products tampered with by the customer.

Refunds, once approved, will be processed within 7-10 business days as store credit or direct transfer.

For any inquiries, contact us at:

• +91  8690661663
  

• Business Hours: 10:00 AM to 06:00 PM

By placing an order, you agree to these terms. We reserve the right to update this policy at any time without prior notice.